- Merchandise must be in new condition, unworn, unwashed and with hang tags.
- Items sent back with obvious use, deodorant, make-up stains, pet hair, smoke, perfume or similar products will not be accepted.
- Shoes must be returned in the original shoe box. Shoe box must be undamaged and shipped back for refund inside of an additional box. If received damaged, shoes will be returned to the sender and may be subject to any additional shipping charges.
- Gift Cards, Flash Sale and Clearance items are final sale and cannot be returned or exchanged.
- Intimates, Silicone Bras and all Jewelry are final sale and cannot be returned or exchanged. Swimwear must have hygienic liner intact to be eligible for return or exchange.
- Original shipping is non-refundable.
- Whole Orders over $100 with free shipping returned will have a $10 back stock fee.
You can return your merchandise purchased at www.daintyhooligan.com to any Dainty Hooligan store location for Store Credit only.
Damaged, Defective or Wrong Item(s)
- Should you receive a damaged, defective or wrong item(s), please contact our Customer Care Team immediately by calling (714) 655-1373, texting (714) 655-1373 or emailing us at firstname.lastname@example.org.
- We will gladly send out a replacement of the original item purchased at no cost, as long as the item is available. If the item is not available, you will receive a refund of the original item or Store Credit.
Packages that have been returned to us as "undeliverable" or "unclaimed" are subject to re-shipping at customer’s expense. All original and any new shipping costs are non-refundable.
Online Store Credit
- Store Credit can only be used online at our website - www.daintyhooligan.com.
- Store Credit is not transferable and should be treated like cash.
- Store Credit may not be purchased and is only provided when previously purchased item(s) have been returned and you have selected Store Credit as the refund method.
- Store Credit never expires and is issued in U.S. dollars.
- Any purchase amounts that exceeds the value of the Store Credit will require an additional method of payment for the remaining balance due.